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WUN For ALL Utilities as a Service –What needs to change to make this happen.

18th October 2023

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WUN For ALL Utilities as a Service –What needs to change to make this happen.

Energy as a Service has become a common phrase in the sector but what does it mean? What, in reality needs to happen for the move away from commodity focus to service focus ? In a SMART enabled world energy services could be the step change for transitioning away from a cost per Kwh to a fixed fee all in energy service.

Speakers:
Ritika Wattan – Head of Strategy at SSE Energy Customer Solution https://www.linkedin.com/in/ritika-wattan-4209052/

Richard Bartlett – VP Sales & marketing at Smartest Energy Business https://www.linkedin.com/in/rdbartlett/

Pete Nisbet – Managing Director at Edenseven https://www.linkedin.com/in/p-nisbet/

Emma Keedwell – Head of Innovation at Vodafone Business UK https://www.linkedin.com/in/emma-keedwell-9824308/

Speaker bio:

Ritika Wattan – Head of Strategy at SSE Energy Customer Solution

Ritika is a strategy and business transformation leader with 21+ years experience across Europe and Asia in Consultancy and Energy industry . She has held various roles in Strategy, Strategic planning and change delivery leading multiple high impact initiatives aimed at strategy definition, alignment between strategy , business outcomes and customer experience and embedding a culture of customer centricity.

In her current role she is Head of Strategy and Strategic Planning at SSE’s Energy Customer Solutions business which is the shopfront for SSE and aims to help customers on their journey to net zero by providing low carbon solutions and electrification. Prior to joining SSE , Ritika spent almost a decade in Centrica in a variety of roles within British Gas , the largest Energy retailer in the UK and Centrica’s Energy Management and Trading Business Unit. Ritika’s experience in the energy sector is preceded by a significant experience in consultancy with Tata Consultancy Services and CGI (formerly Logica) – both major global technology and consulting organisations. As a Consultant she worked with clients across utilities and public sector to design & drive strategic transformation and build transformation delivery capability.

Ritika completed her MBA in India before moving to the UK and as a lifelong learner recently completed an Executive Development programme at Ashridge Hult University and Strategy & Innovation Programme at London School of Economics. She is a passionate advocate of sustainability and enabling a just transition to Net Zero and takes immense pride in being part of a sector which is at the heart of creating a sustainable future for the planet.

Pete is the Managing Partner at edenseven ltd. Pete started his career working for SSE within the operations team and since then has built a deep understanding of the Energy and Carbon sector having held senior roles in operations, commodity trading and portfolio management across a number of businesses. Prior to joining edenseven, Pete was Managing Director for Mitie Energy.

Pete Nisbet – Managing Director at Edenseven
Pete is the Managing Partner at edenseven ltd. Pete started his career working for SSE within the operations team and since then has built a deep understanding of the Energy and Carbon sector having held senior roles in operations, commodity trading and portfolio management across a number of businesses. Prior to joining edenseven, Pete was Managing Director for Mitie Energy.

Emma Keedwell – Head of Innovation, IOT, Cloud and Security at Vodafone Business UK.

Emma has 23 years delivering Cocreation, Innovation, Sales, & New Business development activities across the Global Telecommunications Industry. Beginning her early career at Racal Recorders she was responsible for developing leading edge video/audio insights solutions to market. Furthermore, delivering complex Contact Centre projects at BT Global Services and international transformation projects for Jersey Telecom.

However, for the past 9-year Emma has been championing the Innovation flag at Vodafone Business. It all began with setting up the Bluefish consulting activities in Iberia, then leading the Global Innovation programme and steering incubation teams to deliver key platforms.

An Innovative, Player-coach style leader, who has a creative approach to problem solving. Consistently adept in Ideation, lean-thinking, UX design, prototyping into proof of value & executing into commercially successful exit strategies. Vodafone Group Technology has curated three major platforms across Blockchain, Road safety and Beyond Visual line of Sight Drone enablement. A recognised spokesperson on the Innovation stage – representing Vodafone at the Global Industry Analyst Summit for the past 3 years as well as key industry forums.

Now driving strategic initiatives across the Energy sector focusing on safety, operational efficiency, and changing business models e.g., Energy as a Service. An authentic leadership style, who understands the practice of co-creation combined with a real-world perspective, yields results. Ensuring to keep the customer and partners at the heart of everything. Emma is a keen competitive horse rider, loves to travel and enjoys all things sporty!

Richard Bartlett – Vice President Sales & Marketing

As the Vice President Sales Marketing at SmartestEnergy Business, I lead the growth of the SME electricity and gas supply business in the UK. I have over 20 years of experience in sales and marketing, spanning the energy and telecommunications sectors.

I joined SmartestEnergy in 2019, following its acquisition of Dual Energy, where I was part of the shareholder management team and the Sales & Marketing Director. I executed a high growth strategy that established Dual Energy as the leading UK independent energy supplier to the SME sector, offering a genuine alternative to the Big 6. I developed innovative product and pricing strategies, built diverse sales channels, and fostered long-term partnerships with customers and stakeholders. I also helped Dual Energy become a marketing-led organisation, winning multiple awards for its performance and customer engagement. At SmartestEnergy,

I continue to leverage my in-depth knowledge of deregulated markets and my passion for delivering value and satisfaction to SME customers.

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