Julia Stichling, WUN Advocate talks with Lauren Tyler – known as Loz – who is the former Head of Innovation at Southern Water and a passionate advocate for innovation as an essential business capability. A problem-solver at heart, Loz is known for her creative curiosity, strategic thinking, and humble leadership.

Joining the sector at the beginning of AMP7, Loz established the Bluewave innovation team – a diverse group tasked to support the business across pollutions, customer experience, leakage and behaviour change – to name but a few. Her ability to flex across such broad problem areas in the water sector was born out of an early career in consultancy, where she worked with clients across FMCG, telecoms, transport, and women’s health.

Whilst building a capability at Southern Water, Loz also became a mum to two children, now almost 2 and 4 years old. Her experience of having children exposed her to the state of women’s health care in the UK, and she is passionate about helping solve issues surrounding menstruation, fertility and early parenthood as a result of that lived experience.