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Published on 7th May 2025
The Transition to Net Zero – Customer Behaviour and Physical Innovations
Blog, Podcast

How do we overcome the barriers to achieving net zero?
In this video podcast we explore the transition to net zero and explore customer behaviour and physical innovations. Throughout the episode, our panel dives into key topics, including:
- Cutting-edge technologies like heat pumps and vehicle-to-grid systems.
- The role of customer behaviour in driving sustainable change.
- Aligning policy, innovation, and education for real impact.
- The critical need for collaboration across industries and communities.
WUN Advocate Kerris Mackley chats with WUN partners:
- Hayley Monks, WUN Co-Founder & Director and Managing Director ECHO.
- Rebecca Teasdale – Director, Baringa.
- Natasha Ackroyd – Head of Proposition (Electrification of Heat),EON.
“A net zero that doesn’t work for those in less advantageous socioeconomic situations is not a net zero that works at all.” (Natasha Ackroyd)