by Helen Rints | Mar 26, 2026

Ofwat is the economic regulator of water and sewerage services in England and Wales. Established in 1989, we protect the interests of customers and the environment by holding water companies to account, driving improvements in performance and ensuring bills remain fair.
We are working with the UK and Welsh governments to implement the most significant reforms to water regulation since privatisation, supporting the transition to new regulators in England and Wales, while continuing to drive water companies to deliver better outcomes for customers, communities, and the environment