Sarah is an experienced senior HR professional with 25 years’ experience, operating at Executive level at Wales & West Utilities for 13 years. She has subsequently set up her own consulting company, Pathways People Solutions,  supporting clients with their people strategy, leadership and management programmes, culture development and coaching and mentoring.

She is experienced in developing and evolving people strategy including managing several business transformation programmes. She has a passion for culture change, colleague engagement and people development.. Her particular areas of expertise include HR strategy development and implementation, leadership development, employee relations and communications.

Sarah has a degree in Business Management, a Masters in Human Resources Management and is a Chartered Fellow of the Chartered Institute of Personnel & Development. She has a Certificate in Executive Coaching & Mentoring from the University of South Wales.

She is a Trustee Director of National Energy Action and Cardiff Rugby Community Foundation. Sarah lives in Cardiff with her husband and two teenagers. She loves holidays, walking, Cardiff Rugby and family movie nights – when everyone can agree on what to watch!

The people! They care about customers and about making a difference. In an industry that is often unseen, utilities people are proud to keep gas, water and energy flowing. As we move towards Net Zero, our people will continue to make the difference and in turn they will benefit from a range of new opportunities and skills, which makes utilities an exciting place to be !