Sarah is an experienced senior HR professional with 25 years’ experience, operating at Executive level at Wales & West Utilities for 13 years. She has subsequently set up her own consulting company, Pathways People Solutions,  supporting clients to evolve their people and culture strategy, create leadership and management programmes, and deliver senior level coaching. 

Sarah has a passion for culture transformation and has launched The Culture Kit to help organisations to create and nurture workplace cultures by blending proven expertise in Human Resources, colleague engagement and brand development. 

She has been on the board of WUN since 2023 and has helped to create the bespoke WUN Drive and Thrive development programmes for female line manages and senior leaders. 

Sarah has a degree in Business Management, a Masters in HRM and is a Chartered Fellow of the Chartered Institute of Personnel & Development. She is a qualified coach and is a Trustee Director of National Energy Action and Cardiff Rugby Community Foundation. 

The people! They care about customers and about making a difference. In an industry that is often unseen, utilities people are proud to keep gas, water and energy flowing. As we move towards Net Zero, our people will continue to make the difference and in turn they will benefit from a range of new opportunities and skills, which makes utilities an exciting place to be !